Annuario statistico italiano 2020

In 24 capitoli il ritratto della situazione sociale ed economica del nostro Paese
Agricoltura, Ambiente ed energia, Assistenza e previdenza, Commercio estero, Condizioni economiche delle famiglie, Conti nazionali, Cultura, comunicazione e viaggi, Giustizia e sicurezza, Industria e costruzioni, Istruzione e formazione, Lavoro e retribuzioni, Popolazione e famiglie, Prezzi, Produzione editoriale, Pubbliche amministrazioni e istituzioni private, Salute e sanità, Servizi
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La digitalizzazione delle cantine ai tempi del Covid

L’emergenza sanitaria ha accelerato il già avviato processo di digitalizzazione delle aziende del vino italiane: registro telematico, fatturazione elettronica, dematerializzazione dei documenti non sono più solo un obbligo normativo, ma una vera e propria esigenza aziendale. Infatti, perché le diverse aree aziendali comunichino al meglio anche a distanza, è necessario avere un ERP, che permetta anche di lavorare in cloud.  Certo, ci sono attività all’interno di una cantina che devono necessariamente essere svolte in loco, ma digitalizzare i reparti amministrativi e commerciali permette di avere gran parte del personale in smartworking. Con Tre Bicchieri, il settimanale economico del Gambero Rosso, approfondiamo questo aspetto e come ENOLOGIA permetta di lavorare in cloud, facilitando la comunicazione e la condivisione di informazioni. Raccontiamo, inoltre, le nuove sfide di un futuro molto vicino: l’integrazione tra software gestionale e software di business intelligence, già possibile grazie a ENOLOGIA Simpresa BI, la soluzione utilizzabile da chi lavora all’interno dell’azienda per analizzare i dati del gestionale e trasformarli in informazioni strategiche per l’azienda. “Il vero oro in mano alle aziende, che può aiutare gli imprenditori a fare le giuste scelte anche in periodi critici come quello che stiamo vivendo”, spiega Massimo Marietta, Responsabile ENOLOGIA Sistemi S.p.A.

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M Restaurants hires Champagne-serving robots

Martin Williams, the chief executive of Rare Restaurants, has recruited Champagne-pouring robots to serve diners at London’s high-end M restaurant chain after lockdown.

 

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Throughout December two robots, called Bailey and Sage, will serve drinks and offer seasonal greetings and personalised messages at two M sites in London.

“Our ethos at M is one of creating ‘joyful immersive dining experiences’, so we decided that we would go to town and introduce a number of activations to celebrate the re-opening of our restaurants and to introduce some fun to our dining experiences, regardless of restrictions,” Williams told the Evening Standard. Fortunately, the robots aren’t replacing staff, as the

Technology companies from Tokyo to California have gradually developed more hospitality tech such as robot waiters over the past decade, and some outlets even prefer them to human servers due to their speed

But they have become very popular with restaurants, bars and hotels worldwide this year as business owners strive to add a touch of luxury to social distancing requirements.

Hotel Trio in Healdsburg, California said in July that its wine-delivering room service robot called Rosé had transitioned “from a novelty to a necessity” due to Covid-19.

The app that showcases positive reviews only

TWISPER is revolutionising the online review industry through positive word of mouth.

The expanding arena of digital recommendations is filled with negative, biased and paid-for reviews. According to Trustpilot, 80% of users think that online reviews are not authentic. Meanwhile, a Nielsen study found that 83% of consumers trust recommendations from people that they know. Businesses are fed up of negative comments, fake reviews and unfair rating systems.

Positive recommendations only – that’s the concept of TWISPER, the social app that is revolutionising the online review industry through positive digital word of mouth. With no fake or unfair reviews, TWISPER is building a positive community in a world driven by negativity. On TWISPER, happy customers share their positive experience of venues, and this recommendation appears in their friends’ feeds, promoting the business automatically to a wide network of potential new customers.

That’s how positive word of mouth works, and it happens to be the cheapest and most effective marketing tool in the world, according to Forbes.

“The TWISPER app and its business features have really helped me to unlock the power of digital referrals, leveraging positive customer recommendations by highlighting the best feedback on the app for everyone to see,” says Dirk Hany (pictured), an award-winning bartender, bar owner and TWISPER ambassador. In Hany’s experience, TWISPER’s “digital word of mouth creates a snowball effect of positivity that converts friends of friends into new customers”.

And he has been able to leverage TWISPER’s network to save time and money, and maintain a personal connection with happy customers of his business, Bar Am Wasser in Zürich, Switzerland. “TWISPER allows me to interact easily with customers through automated messages. It doesn’t charge any commission on bookings through the app, and I can update my business information on more than 20 platforms, including Google, Facebook and Tripadvisor, with just one click,” he says.

With a vision to become the most trustworthy social app for users and the number one in digital word-of-mouth marketing for businesses, TWISPER is leading a positive revolution in the review industry. Ready to join the positive revolution?

Claim your business for free and join Dirk Hany and thousands of business owners in attracting new customers through positive recommendations. Visit business.twisper.com to find out how TWISPER can help you.

https://business.twisper.com/en/DM/DirkHany

 

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